Logo Artisan Glacier Les Givrés

Les Givrés invites you to order your products online on WEGOTRADE

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  • No more phone calls, emails, or texts.
  • Fewer errors.
  • More control.
Acheteurs en magasin avec téléphone

Benefits for Your Company

Order anytime, anywhere

Order anytime, anywhere.

Available on all devices

Available from your smartphone, tablet and computer.

Your products, your price list

Your products. Your price list.

No fees for retailers

The use of WEGOTRADE is free of charge for retailers.

Steps to Follow

 
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Already have an account? Sign in here.
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Click on "Help" to access the documentation. Everything you need is there.

Questions about WEGOTRADE?

Contact us at support@wegotrade.com

Questions for Les Givrés?

Reach the customer service team for your region.

Frequently Asked Questions

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Who do I contact about login or technical problems? -

Contact WEGOTRADE support. We handle everything to do with signing in, account access and the platform itself.

Email: support@wegotrade.com
Canada and United States: 1-844-400-1008 ext. 200
Montreal area: 1-514-400-1008 ext. 200

Phone lines are open 8:00 to 17:00, Monday to Friday. Requests sent by email are answered within 36 hours. More details on the WEGOTRADE support page.

Who do I contact if something is wrong with an order? +

For anything about the products themselves, a delivery or an invoice, contact Les Givrés customer service at (514) 903-5323 or adm.lesgivres@gmail.com. That contact is also listed further up this page.

Your order history, quantities and delivery dates are all visible in your account, which makes these questions faster to settle.

How do I log in to order online? +

Use your WEGOTRADE login at customer.wego.trade. The Sign in button on this page takes you straight there.

Use the credentials sent to you when your account was activated. If you have not received them or your access has expired, If you cannot sign in, contact WEGOTRADE support at support@wegotrade.com or 1-844-400-1008 ext. 200.

How do I place an order? +

Sign in, open the catalogue, enter the quantity you want beside each item, then submit. Your order goes straight to the supplier's system, so there is no separate confirmation call and nothing is re-keyed by hand.

Will I see my own pricing? +

Yes. Every account signs in to its own contract prices, minimum order quantities and delivery windows. You never see another customer's pricing.

Can I reorder what I bought last time? +

Yes. Past orders are saved, so you can reorder in one click or set up a standing order that repeats automatically.

When is the cutoff for my next delivery? +

Each supplier sets its own order deadline and delivery days, and both are shown at the top of the catalogue before you order.