Frequently Asked Questions
A B2B food platform allows distributors and manufacturers to manage their orders, invoices and payments online with their customers (restaurants, grocery stores, convenience stores, cafeterias).
With WEGOTRADE, these exchanges are centralized and automated, reducing costs and increasing efficiency.
More than 21,000 businesses in Canada use WEGOTRADE, including manufacturers, distributors, restaurants, grocery stores and retailers.
Each year, over $1 billion in orders are processed on the platform.
- Marketplace WEGOTRADE : Your products are visible to an existing community of thousands of active food retailers.
- White label :You get your own private B2B platform, customized to your image, with all the WEGOTRADE features.
WEGOTRADE offers ERP connectors (SAP, QuickBooks Online, Acomba, Sage, etc.) that automate:
- Orders → invoices → payments
- Synchronization of prices, products and customers
- Zero double entry and fewer errors
- Reduction in administrative costs (up to 70%)
- Increased customer retention
- Increased sales through recommendations and targeted promotions
- Optimization of representatives’ (WEGOSell) and delivery drivers’ (WEGODeliver) work
Yes, in most cases. Thousands of restaurants, grocery stores and convenience stores already use the platform, which facilitates onboarding and accelerates deployment.
The setup is quick and supported by our team.
You can start with the essential features and add ERP modules or integrations as you grow.
No. The platform is used by distributors and manufacturers in several sectors, including plumbing, sports and leisure, textiles, packaging and many others.
Yes. With the white label version, you get your own B2B platform, customized to your brand.
Via connectors and APIs: products, customers, orders, invoices and payments.
All WEGOTRADE modules are available, regardless of the industry:
WEGOSell for sales representatives, WEGODeliver for delivery drivers and WEGOPay for payments.
WEGOTRADE is the leading B2B platform for the food and CPG industry, intended for manufacturers, distributors and brokers.
Elle est reconnue pour optimiser les processus des moyennes et grandes entreprises, tout en étant adaptée aux PME grâce à une plateforme évolutive.
Over 21,000 businesses in Canada already order through WEGOTRADE, including:
- Food service: restaurants, cafes, cafeterias, caterers
- Retail trade: grocery stores, convenience stores, supermarket chains and various retailers
- Independent businesses, franchisees and corporate groups
By joining WEGOTRADE, your products become immediately visible to a vast community of buyers.
WEGOTRADE's greatest strength is its mobile application.
Your customers can download it for free from the App Store or Google Play, or order via a simple and efficient web interface.
No. WEGOTRADE is a turnkey, scalable and constantly updated solution to meet market needs.
Yes. WEGOTRADE offers complete ERP integration to synchronize:
- Customers, products and price lists per customer
- Orders, invoices and payments
This eliminates repetitive manual data entry and improves operational efficiency.
The setup is quick and supported by our team, including:
- Product and catalog configuration
- Customer setup and pricing agreements
- Definition of delivery schedules
- Activation des modules optionnels (paiement en ligne, représentants, livreurs)
A standard e-commerce store is not designed for food and CPG B2B businesses.
With WEGOTRADE, you benefit from specialized features:
- Customer-specific price lists
- Customized delivery schedules
- Automatic order recommendations
- Complete cycle order → invoice → payment
- Mobile applications adapted for food service and retail
- Tools for your entire community: customers, sales representatives, delivery drivers, and customer service agents
Only WEGOTRADE brings together all the players in your supply chain on a single platform.
In most cases, yes.
Thousands of restaurants, grocery stores, and retailers already use the platform, allowing your products to be ordered today by your current customers and new B2B prospects.
Yes. You can offer:
- Custom price lists and promotions
- Order reminders based on their delivery schedule
- Complete history of orders, invoices, and payments
- Your logo, your colors, and your visual identity in white label
- Your own custom applications on the App Store and Google Play
A white-label B2B platform is an existing technology solution that you can customize to reflect your brand.
With WEGOTRADE, you get a platform branded with your name, logo, and colors, without your clients knowing it's powered by our technology.
- B2B marketplace: several manufacturers, distributors and retailers share the same space to buy and sell.
- White label platform: you are the sole seller, and the platform is reserved exclusively for your customers, under your own identity.
Implementation is quick since the technology is already ready.
Depending on your needs, your platform can be deployed in a few weeks, much faster than a custom development project.
Yes. With WEGOTRADE white label, your customers get your own apps on the App Store and Google Play, fully customized to your brand image.
Absolutely. All new features developed for WEGOTRADE are automatically integrated into your platform, ensuring continuous evolution without additional investment.
WEGOSell is a mobile application designed for B2B representatives. It allows them to manage clients, place orders and view purchase histories.
WEGOSell targets food and CPG manufacturers and distributors with field sales teams.
Yes. WEGOSell synchronizes with WEGOTRADE and can be integrated with your ERP or accounting software to automate orders, invoices and customer data.
Yes. WEGOSell is available on iOS and Android, making it compatible with the vast majority of mobile devices.
WEGODeliver is a mobile application integrated with the ERP, designed for B2B delivery drivers. It centralizes the management of visits, deliveries, returns, on-site invoicing and digital proof of delivery.
Distributors and manufacturers with an internal delivery fleet, as well as any company making direct-to-store deliveries (DTD).
Yes. WEGODeliver synchronizes with WEGOTRADE and can be integrated with your ERP or accounting software to automate orders, invoicing and customer data management.
Yes. The application is available on iOS and Android, making it an ideal solution for mobile delivery management.
Yes. We offer connectors for major ERP and accounting systems, as well as custom integrations.
WEGOTRADE is compatible with SAP S/4HANA, SAP Business One, SAP Ariba, QuickBooks Online, Sage Business Cloud, Sage 50, Sage 300, and several others.
Yes. Several options exist to integrate your ERP or accounting system via the WEGOTRADE APIs.
Yes. We can give you access to the WEGOTRADE APIs and support you in developing your ERP connector.
Yes. Integration is available with QuickBooks Online. For QuickBooks Desktop, contact us to discuss a custom integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for QuickBooks Online, easy to activate, with full support from our team.
Yes. WEGOTRADE integrates with both environments, offering a flexible B2B commerce solution connected to SAP.
Yes. The integration is fully adaptable to your business rules and SAP processes.
No. We offer ready-to-use SAP connectors, with customization options as needed.
WEGOTRADE pricing is based on:
- The selected plan (Basic, Advanced, or Enterprise)
- The number of orders included per month
- Optional modules or integrations, if applicable
You only pay for the volume and features you truly need.
Yes.
WEGOTRADE generally helps reduce:
- The time spent taking and manually entering orders
- Billing errors and administrative corrections
- Payment follow-ups and accounts receivable management
- Repeated calls and exchanges with customers
For the vast majority of distributors and manufacturers, the savings in administrative time and avoided errors largely offset the monthly cost of the platform and generate significant savings.
Orders received beyond the included number are billed at $2.44 per order.
You may also adjust your volume tier if your growth becomes permanent.
Yes.
You can upgrade the order volume tier or a higher plan if your needs evolve.
Our goal is for your plan to reflect your operational reality.
Monthly: minimum 6-month commitment
Annual: minimum 1-year commitment and 20% discount on recurring fees
Annual billing is advantageous if your orders are seasonal.
No.
WEGOTRADE is completely free for your customers to use.
There are no additional WEGOTRADE fees for credit card payments. Processing fees are billed directly by Moneris.
A $0.99 fee per bank transfer applies.
Yes.
Integrations are available for several systems (e.g., SAP, QuickBooks Online, Sage, etc.).
Integration fees vary depending on your system.
Implementation is generally fast and progressive.
A transition tailored to your operational reality is put in place, with training included.
Depending on your plan, you may add:
- WEGODeliver (driver module – DSD management, on-site corrections, mobile invoicing)
- WEGOSell (sales representative module – order entry and customer management)
No.
Adoption is gradual and entirely voluntary.
Yes. Integration is available with Acomba. For Acomba Desktop, contact us to discuss a custom integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for Acomba, easy to activate, with full support from our team.
Yes. Integration is available with Avantage. For Avantage Desktop, contact us to discuss a custom integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for Avantage, easy to activate, with full support from our team.
Yes. WEGOTRADE integrates with both environments, offering a lexible B2B commerce solution connected to SAP.
Yes. The integration is fully adaptable to your business rules and SAP processes.
No. We offer ready-to-use SAP connectors, with customization options as needed.
Yes. WEGOTRADE integrates with both environments, offering a flexible B2B commerce solution connected to SAP.
Yes. The integration is fully adaptable to your business rules and SAP processes.
No. We offer ready-to-use SAP connectors, with customization options as needed.
Yes. Integration is available with Sage Accounting Cloud. For Sage Accounting Cloud, please contact us to discuss a customized integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for Sage Accounting Cloud, easy to activate, with full support from our team.
Yes. Integration is available with Sage 50. For Sage 50 Desktop, contact us to assess a custom integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for Sage 50, easy to activate, with full support from our team.
Yes. WEGOTRADE integrates with both environments, offering a flexible B2B commerce solution connected to Sage 300.
Yes. The integration is fully adaptable to your business rules and Sage 300 processes.
Yes. Integration is available with Transfo. For Transfo Desktop, contact us to discuss a custom integration.
Orders, invoices, payments and customer management are fully synchronized for a seamless B2B experience.
No. A native connector is available for Transfo Integration, easy to activate, with full support from our team.
Yes, WEGOTRADE integrates with both environments, offering a flexible SAP Business One -connected commerce solution.
Yes, WEGOTRADE integrates with both environments, offering a flexible SAP Business One -connected commerce solution.
No. We offer ready-to-use SAP connectors, with customization options as needed.
